MUSCAT: In implementation of the Digital Oman strategy and to continue the Telecommunications Regulatory Authority’s (TRA) efforts to simplify and further speed up procedures by using modern technologies and systems as part of a comprehensive plan to shift to digital systems, a new project for the development of open-source software-based systems was launched last Sunday at the TRA office.

The project was awarded to Takween Information Technology. This cooperation is part of the support provided by the TRA for the Omani small and medium enterprises (SMEs).

The project is divided into two stages: the first stage involves studying, documenting and re-engineering of procedures in three main departments within the TRA, namely, Costing and Tariffs Department, Dispute Resolution and Litigation Department and Consumer Affairs Department.

In the second stage an open-source software based system will be designed and implemented for Costing and Tariffs Department.

As for the project objectives, Dawood al Mayasi, vice president for competition and tariffs affairs said, “This project is part of the intensive efforts to ensure the provision of electronic services with the highest levels and to provide a comprehensive and integrated databases.”

He stressed the great confidence in the efficiency of the Omani SMEs and their substantial role in the integration with government institutions.

Dr Ahmed al Hosni, CEO of Takween IT, expressed his delight with the cooperation with the TRA in providing consultancy services for documenting and re-engineering of procedures and developing modern electronic systems that contribute significantly to achieving the goals of digital transformation.