MUSCAT: In line with its effort towards enhancing customers experience and providing the best service, FRiENDi mobile, Oman’s third biggest mobile service provider, has shortened the time of activating new customers in all its distribution channels to ensure an even better service.
Building on its customer oriented approach, FRiENDi mobile has been conducting dealer meets all across the country wherein dealers are being trained on this service improvement and how it will benefit them and the customers.
The meetings which were held recently across Buraimi, Ibra and Sur are part of an extensive programme where dealers from different areas in Oman get to meet and interact with the FRiENDi mobile team.
This year the focus has been on new customers and how to make sure they can start using their mobile phone even before leaving the dealer shops.
“It is our dealers who play an instrumental role in taking us forward. They are a bridge between our customers and us; and this needs to be strong, consistent and reliable. That is exactly how our dealers are to us and we thank them for their unending support and patronage,” said Randall Bernard, sales director at FRiENDi mobile.
SOURCE: MUSCAT DAILY